Archives for "Managing Consultant"

Too many consultants and clients end up fad-surfing together rather than working on the real problems. To get your dollar’s worth out of consultants, a manager must:

1. Keep the focus on the main problem, however painful, not on the latest fad.
2. Hold the consultant to the responsibility of solving, rather than dodging, problems.
3. Use the 80-20 rule to get 80% of the result in 20% of the time (rather than try for perfection), and then move into strategic continuous improvement.
4. Work to get gut understanding of the basic issue rather than to much complex cognition in fancy reports and presentations.

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